C355 Safety API

You may find the following links helpful in addressing this issue:

If you unable to resolve the issue, log in to http://myUR.universal-robots.com and create a new case.

C355A1 Unknown safety system message, id {unsigned}

The safety API client message is unknown to the UR safety system.

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact your local Universal Robots service provider for assistance

C355A2 Unknown safety system version, id {unsigned}

The safety API client message version is unknown to the UR safety system.

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact your local Universal Robots service provider for assistance

C355A4 Violation caused by safety API client

Safety API client violation request

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Contact the provider of the safety API client

C355A5 Safeguard reset time is out of range, received value {unsigned}ms

The supported range is 0ms to 10000ms (10s)

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Contact the provider of the safety API client

C355A6 Retransmission of configuration is not allowed

The safety system received more than one configuration message

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Contact the provider of the safety API client

C355A7 Provided an invalid configuration

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Contact the provider of the safety API client

C355A8 The execution time is greater than the period for supervisor with ID {unsigned}

C355A9 The superviser max execution time is {unsigned}ms

C355A10 The max superviser period is {unsigned}ms

C355A11 Restart period is outside allowed range for supervisor with ID {unsigned}

C355A12 The applied value is {unsigned}

C355A13 The upper limit is {unsigned}

C355A14 The lower limit is {unsigned}

C355A15 Supervisor period is outside allowed range for supervisor with ID {unsigned}

C355A16 Supervisor max execution time is outside allowed range for supervisor with ID {unsigned}

C355A17 Hashes are identical for supervisor with ID {unsigned}

C355A18 Seeds are identical for supervisor with ID {unsigned}

C355A19 Supervisor with ID {unsigned} is faster than the limitset supervisor

C355A20 The limitset supervisor period is {unsigned}ms

C355A21 The actual supervisor period is {unsigned}ms

C355A22 The limitset supervisor is not configured

C355A23 Timeout violation caused by supervisor with ID {unsigned}

C355A24 Time passed {unsigned}ms

C355A25 Validation of hash failed for supervisor with ID {unsigned}

C355A26 Actual seed {hex}

C355A27 Expected hash {hex}

C355A28 Actual hash {hex}

C355A29 Alternation of seed failed for supervisor with ID {unsigned}

C355A30 Incompatible Safety URCap

The Safety URCap is not compatible with this version of software

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact the provider of the safety API client

C355A31 Failed UUID seed validation

The Safety URCap failed to send a valid seed for identification

Try the following actions to see which resolves the issue: (A) Uninstall software safety equipment, (B) Update software, (c) Contact the provider of the safety API client

C355A32 Invalid tool speed limit, value was {float}

The safety system only accepts rational numbers.

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact the provider of the safety API client

C355A33 Invalid stopping distance limit, value was {float}

The safety system only accepts rational numbers.

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact the provider of the safety API client

C355A34 The received hash does not match the hash from the installation

The hash from the installation must match the received hash

Try the following actions to see which resolves the issue: (A) Update software, (B) Check that safety plugin installation node is configured correctly, (C) Contact the provider of the safety API client

C355A35 The identifier is incorrect

The identifier used by the client does not match with the expected identifier

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact the provider of the safety API client

C355A36 Validation of crc failed for message ID {unsigned}

The calculated checksum of the message does not match the received checksum

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact the provider of the safety API client