C296 Start up check
You may find the following links helpful in addressing this issue:
- How to perform a complete reboot
- Find a distributor page
If you unable to resolve the issue, log in to http://myUR.universal-robots.com and create a new case.
C296A0 Critical error
A critical error occurred during startup
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C296A1 SCB IO failed to power on
Ensure the IO Power Connector on the Safety Control Board is connected to the 24VDC
C296A2 One or more Motor phases is short circuited to ground. Diagnostic data: {hex}
Bit 0 high indicates short circuit
Contact your local Universal Robots service provider for assistance.
C296A3 Motor Indication Signal does not work. Diagnostic data: {hex}
Bit 1 low indicates that the diagnostics feature is broken
Contact your local Universal Robots service provider for assistance.
C296A4 Phase 1 is not connected. Diagnostic data: {hex}
Bit pattern 0b0110 indicates that phase 1 is not connected
Make sure all Motor phases are connected correctly. Contact your local Universal Robots service provider for assistance.
C296A5 Phase 2 is not connected. Diagnostic data: {hex}
Bit pattern 0b1010 indicates that phase 2 is not connected
Make sure all Motor phases are connected correctly.Contact your local Universal Robots service provider for assistance.
C296A6 Phase 3 is not connected. Diagnostic data: {hex}
Bit pattern 0b0010 indicates that phase 3 is not connected
Make sure all Motor phases are connected correctly. Contact your local Universal Robots service provider for assistance.
C296A7 Motor test results were invalid. Diagnostic data: {hex}
Bit0 high indicates short circuit. Bit1 is phase 3 test. Bit2 is phase 2 test. Bit3 is phase 1 test
Make sure all Motor phases are connected correctly. Contact your local Universal Robots service provider for assistance.
C296A9 Robot Voltage was present during self-diagnostics
Robot Voltage rose above acceptable levels before both processors powered it on
Contact your local Universal Robots service provider for assistance.
C296A10 Time out during self-diagnostics
A processor timed out while waiting for the other processor to finish self-diagnotics
Contact your local Universal Robots service provider for assistance.
C296A11 Data was received while trying to disable communication
A validation that theof communication could be suppressioned failed to preventin preventing a message from passing through.
Contact your local Universal Robots service provider for assistance.
C296A12 Sequence number did not match expected sequence
After communication was disabled and reenabled the sequence number did not match what was expected
Contact your local Universal Robots service provider for assistance.
C296A15 Interval between messages did not match expectations
After communication was disabled and reenabled the message interval did not match what expectations
Contact your local Universal Robots service provider for assistance.
C296A23 Cross-monitoring data was invalid for too long while booting
uB timed out while waiting for cross-monitoring data to agree before changing from Booting to Idle state
Contact your local Universal Robots service provider for assistance.
C296A25 Diagnostics module was initialized with a NULL pointer, for a required callback function
Diagnostics module was initialized with a null pointer, for rotate com buffer callback
Contact your local Universal Robots service provider for assistance.
C296A33 Timeout while waiting for system to be ready to go to idle
Requirements for going to idle state were not met within the expected time frame
Contact your local Universal Robots service provider for assistance.
C296A36 The device initialization has failed.
The device initialization has failed. this can be caused by hardware failure
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Contact your local Universal Robots service provider for assistance.