C297 Joint validation
You may find the following links helpful in addressing this issue:
- How to perform a complete reboot
- Find a distributor page
If you unable to resolve the issue, log in to http://myUR.universal-robots.com and create a new case.
C297A0 Critical error
A critical error occurred during Joint validation
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Check that SD card and robot type match, (C) Update software, (D) Contact your local Universal Robots service provider for assistance
C297A11 The Robot arm does not match the Control Box
One or more joints do not match stored Robot Configuration
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Check that SD card and robot type match, (C) Update software, (D) Contact your local Universal Robots service provider for assistance
C297A13 Joint type recevied from joint {unsigned} is invalid
A joint in the arm has reported unsupported joint type.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C297A14 Joint type received from joint {unsigned} is invalid.
The safety system has detected a mismatch between the detected and the configured joint type.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance, (D) Change the joint to the correct joint type.
C297A15 The type detected by the joint was {unsigned}.
Joint type received from the joint.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance.
C297A16 The expected joint type specified in the robot configuration was {unsigned}.
Joint type configured, and thereby expected from the joint.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance.
C297A17 The safety processors on joint {unsigned} disagree on the joint type.
There is a mismatch between the joint size type detected by processor A and processor B.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance.
C297A18 Joint type detected by processor A: {unsigned}.
Processor A has detected the joint type during a type mismatch
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance.
C297A19 Joint type detected by processor B: {unsigned}.
Processor B has detected the joint type during a type mismatch.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance.