C347 Network Map

If you unable to resolve the issue, log in to http://myUR.universal-robots.com and create a new case.

C347A4 More robot cable extenders detected than are supported.

It is not supported to have multiple robot cable extenders

Try the following actions to see which resolves the issue: (A) Remove the extra robot cable extenders so only one is connected, (B) Update Software, (C) Contact your local Universal Robots service provider for assistance

C347A5 The far end of the robot cable extender was not detected.

Only the near end of the robot cable extender was detected, while the far end is missing.

Try the following actions to see which resolves the issue: (A) Make sure that the robot cable extender is properly connected and that the cable is not damaged, (B) Update Software, (C) Contact your local Universal Robots service provider for assistance