Troubleshooting with Support Log Reader
The Support Log Reader software will allow you to read the Log History
Here you will find a video with instructions on how to use the Support Log Reader for reading and interpreting Log History from the robot.
The Support Log Reader software can be downloaded HERE on our Download section.
Support Log Reader (SLR) is a software intended for reading log files from a UR robot.
When loading the log file in SLR, the language can be translated into any language
Applicable to:
-
All Universal Robots software versions
Requirements:
-
Java Runtime Environment 1.6 or greater
-
Windows installation: Download the appropriate version at Java download and execute the file to install.
-
Installation:
-
Download SLR
-
Unzip file
Running the program:
-
Windows. There are two options, either install SLR using the SLR installer.exe which will install the application, or run the SupportLogReader.exe directly which is more suited for a one time run.
-
Other OS. Go to All folder and run Support Log Reader.sh (Linux) or Support Log Reader.bat (Windows, if the above approach is not appropriate for you).
How to open log file:
-
Click File in top left corner
-
Select Open Log and browse to the file location
Program tips:
-
Messages, Warnings and Errors can be displayed/hidden by clicking/unclicking the three icons in top right corner
-
Search for any text/error code from the Text Search field
-
Expand/collapse each log start. Note, that after loading the log file everything is collapsed and only the summary for each log start is visible.