UR Download

Here you can download a lot of useful files including manuals, drawings, robot software update and more! Select your download from the menus below

Select robot type

Label on the robot arm and control box will show what type it is.

Select type of download for CB-Series

Search for article 17278 for more info on "How to use this Support site"

Select type of software

Robot software should ONLY be installed by trained personnel.
The software is not backwards compatible.

Software is covered under End User Software Licence Agreement. Please find this under software selection.

Select Control Box type

The software named PolyScope can be updated on UR robots.

Same software is used for UR3, UR5 and UR10.

Software updates must be done in steps for minor releases i.e. 3.2, 3.3, 3.4 etc.

Software will under normal circumstances be backward compatible, meaning that programs written in a previous version can run on the updated software.

However exceptions can in rare circumstances occur, in case a critical bug is identified and corrected that causes a different behaviour to a specific command.

It will be notified in the release notes.

Select Software version

This software is for CB3 and CB3.1 only.
UR3 is supported from software version 3.1.17779 onwards.

Robots from the following serial numbers needs to run minimum 3.1.18213 because of hardware changes.

UR3: 2015330350
UR5: 2015351556
UR10: 2015301372

- Installing new hardware components may require updating of software.
- Backward compatibility is not supported.
- Software updates must be done in steps for minor releases i.e. 3.2, 3.3, 3.4 etc.

The file is ready to download

SW 3.8.0

Read This Prior to Updating Your Software

Updating the software may cause changes or restrictions to functionality.

It is recommended to always update to latest version of the software, as each new release fix bugs, add new features, and in general improve performance.

We advise you to thoroughly read the release notes before doing an update, in order to avoid surprises, caused by changed or added functionality.

In case of concerns related to your actual or planned applications, please contact your supplier for advice and assistance.

Software should not be downgraded to an earlier version than the version the robot was configured with when shipped from factory.

Breach of this may cause the system to not boot or malfunction

Release Notes 3.8 can be found here.

You will find how to update the robot in the Service manual.

NOTE: Internet Explorer will in some instances automatically detect the .urup file as an .xml file due to "intelligent" MIME handling of file types. If this is the case, make sure to select Save as type: All Files and then manually enter the correct file name and extension, ie. update.3.x.x.x.urup

Joint firmware All software updates include joint firmware. Joint firmware is updated automatically from software version 3.1.xxxxx and onwards.

Difficulty: Advanced

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