Articles Download Safety & Security Forum myUR Go to Main Site

Universal Robots A/S
Energivej 51
DK-5260 Odense S

T: +45 8993 8989
sales@universal-robots.com

 
  • Articles
  • Download
  • Safety & Security
  • Forum
  • myUR
  • Go to Main Site
  • Support
  • Articles
  • Product Alert: e-Series control box SCB change

Product Alert: e-Series control box SCB change

Product Alert Technical Bulletin: e-Series control box SCB change

Last modified on Apr 07, 2025

Product Alert Technical Bulletin: e-Series control box SCB change
Date: June 17, 2021
Updated: January 14, 2022
Product(s) Affected: all e-Series robots
Summary: This is a notification for an upcoming product revision. Universal Robots is making
an electronic hardware change to the e-Series control box SCB to improve reliability and to
provision for future feature releases. e-Series control boxes and service parts with the updated
SCB hardware will only work with Polyscope software version 5.10 and newer.


E-SERIES ROBOTS AND CONTROL BOX SERVICE PARTS MANUFACTURED WITH UPDATED SCB
HARDWARE WILL ONLY WORK WITH POLYSCOPE 5.10 OR NEWER.


• Universal Robots will publish a list of the initial robot serial numbers manufactured with
updated SCB hardware. See below.• If a user installs a version of Polyscope older than 5.10 on control boxes with updated
SCB hardware, they will get an error at startup and the robot will not run. The error can
be resolved by installing Polyscope 5.10 or newer.
• Universal Robots recommends that all users keep their robots up-to-date with the latest
version of Polyscope. Universal Robots implements bug fixes and other improvements
with every Polyscope release and does extensive testing to ensure that programs
written in previous versions of Polyscope will run on the latest version. If a user
experiences any issues after updating software or hardware on a UR robot, they should
contact their distributor or open a case in MyUR.
• (*) For customers who wish to run Polyscope versions older than 5.10, Universal Robots
will maintain a supply of SCB boards without this electronics hardware change. These
SCB boards can also be used by customers who need to replace a failed control box SCB
board and wish to continue running a Polyscope version older than 5.10 on the repaired
robot. Consult your regional service center for further details.
• The Polyscope software compatibility of the SCB boards are bound on the SCB revision
number. The revision number can found on the SCB board.

 

Revision Number Spare part number Software Compatibility Status
E, F, F2, A 124511 ALL Discontinued (*)
G, B 200012 SW 5.10+ Active

 



E-Series Serial Numbers with the new SCB
All controller boxes with a serial number stated below and those in between (for example 068-
076 also means 069 and 070 etc.) are produced with the updated SCB hardware. All serial
numbers above + is also produced with the updated hardware.

Item no Part Serial numbers
110403 UR3e
  • starting 20215300 with the last 3 digits
521-550,  552-558,  560-562, 568+
110405 UR5e
  • starting 2021550 with the last 4 digits
0006-0022, 0034-0043, 0045-0052, 1586+
110412 UR10e
  • starting 20215200 with the last 3 digits
131-175, 186-203, 206, 976+
110416 UR16e
  • starting 20215600 with the last 3 digits
127, 128, 182+
112303 UR3e OEM AC
  • starting 20215380 with the last 3 digits

056+

112305 UR5e OEM AC
  • starting 20215580 with the last 3 digits

068-076, 098+

112312 UR10e OEM AC
  • starting 20215580 with the last 3 digits

001-012, 069+

112316 UR16e OEM AC
  • starting 20215680 with the last 3 digits

015+

113303 UR3e OEM DC
  • starting 20215390 with the last 3 digits

005+

113305 UR5e OEM DC
  • starting 20215590 with the last 3 digits
026-029, 052+
113312 UR10e OEM DC
  • starting 20215290 with the last 3 digits
001-004, 023+
113316 UR16 OEM DC
  • starting 20215690 with the last 3 digits
007+

 

If you have any questions, please contact your local Universal Robots distributor or open a ticket on MyUR.

Attached files


PRODUCT ALERT E-SERIES CONTROL BOX SCB CHANGE 2.pdf
logo

Product

  • UR3e Robot
  • UR5e Robot
  • UR10e Robot
  • UR16e Robot
  • UR20 Robot
  • UR+ Products

Company

  • About us
  • Contact us
  • Careers We're hiring
  • UR merchandise

Training / Resources

  • Academy
  • Technical Resources
  • Articles
  • FAQ

Insights

  • Blog
  • Case stories
  • Content library
  • News centre
  • Podcast
  • Webinars & Events

Get in touch

  • Ask an Expert
  • Schedule a no-cost assessment
  • Find a distributor
  • Customer support

Connect with us

  • LinkedIn
  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • Universal Robots A/S
  • Energivej 51
  • DK-5260 Odense S
  • T: +45 89 93 89 89
  • sales@universal-robots.com
  • US Corporate Office
  • 27-43 Wormwood St.
  • 02210 Boston, MA.
  • +1-844-GO-COBOT
  • ur.na@universal-robots.com
  • Copyright @ Universal Robots 2025
  • Cookie policy
  • Privacy policy
  • Universal Robots A/S
  • Energivej 51
  • DK-5260 Odense S
  • T: +45 89 93 89 89
  • sales@universal-robots.com
  • US Corporate Office
  • 27-43 Wormwood St.
  • 02210 Boston, MA.
  • +1-844-GO-COBOT
  • ur.na@universal-robots.com

Copyright © Universal Robots 2025

Cookie policy
Privacy policy