On-site Cobot Support Direct from Universal Robots

On-site Cobot Support Direct from Universal Robots

Field Service Engineers (FSEs) can be quickly deployed to your location to conduct field cobot repairs or complete regular maintenance checkups, ensuring that you get the maximum value out of your cobot each day.

1. Minimize Downtime: With UR Field Service, experience prompt response times and efficient troubleshooting. In the event of unexpected downtime, FSEs will quickly diagnose the problem and provide on-site repairs.

2. Expert Knowledge & Support: UR’s FSEs are highly trained cobot experts, equipped with the latest tools and resources to handle any maintenance or repair task efficiently.

3. Prevent Future Downtime: Receive valuable guidance after a cobot breakdown, including best practices for cobot operation and insights into potential optimizations to minimize the risk of future downtime.

4. Planned Maintenance: With the help of FSEs, proactively address maintenance needs and receive timely repairs, minimizing the risk of unexpected downtime. UR’s Service Offerings are tailored to meet individual customer requirements.

Get Started with UR Field Service

Get Started with UR Field Service

Call 1-844-GO-COBOT or create a ticket in myUR to order field service.

Local Office
  • Universal Robots USA, Inc
  • 27175 Haggerty Road, Suite 160
  • 48377 Novi, MI
Contact us : +1 844-462-6268
UR Hotline : + 1-844-GO-COBOT