1. Minimize Downtime: With UR Field Service, experience prompt response times and efficient troubleshooting. In the event of unexpected downtime, FSEs will quickly diagnose the problem and provide on-site repairs.
2. Expert Knowledge & Support: UR’s FSEs are highly trained cobot experts, equipped with the latest tools and resources to handle any maintenance or repair task efficiently.
3. Prevent Future Downtime: Receive valuable guidance after a cobot breakdown, including best practices for cobot operation and insights into potential optimizations to minimize the risk of future downtime.
4. Planned Maintenance: With the help of FSEs, proactively address maintenance needs and receive timely repairs, minimizing the risk of unexpected downtime. UR’s Service Offerings are tailored to meet individual customer requirements.