Preventive maintenance

Proactive care to keep your cobots performing at their best and minimize unexpected downtime

For optimal cobot performance

At Universal Robots, we understand how important it is to keep your cobots running smoothly and efficiently. Preventive Maintenance is essential to minimizing downtime, optimizing hardware performance, and extending the lifespan of your cobots. Our goal is to ensure that your cobots operate at peak performance with minimal disruptions to your production process.

We offer both On-site preventive maintenance and Remote performance check as two key Preventive Maintenance solutions to meet your needs.

On-site preventive maintenance

Our On-site Preventive Maintenance service ensures that a skilled technician visits your facility to conduct a thorough inspection and maintenance check of your cobots. This includes checking and optimizing critical components to prevent unexpected failures and enhance performance. Each on-site visit also includes a comprehensive Performance Check, evaluating your cobot’s operational efficiency and diagnosing potential issues before they become critical. For a more detailed overview on what is included in the on-site visit go to this article.

Remote Performance Check

For customers seeking convenience, we also offer a Remote Performance Check. This service allows our specialists to remotely analyze your cobot’s performance, providing detailed insights and actionable recommendations for optimization. It's a quick and efficient way to maintain your cobots without the need for an on-site visit.

Preventive maintenance in UR Care service plans

Our UR Care Service Plans include two On-Site Preventive Maintenance visits per year as part of the package. These visits ensure that your cobots remain in optimal condition with regular maintenance and performance checks, giving you the peace of mind that your production will continue running smoothly.

Let's talk

Do not hesitate to contact us if you want to learn more about our preventive maintenance or our services in general.

If you need technical support or assistance, please reach out to us on myUR or call our 24/7 Tech Support.