C364 Robot validation
| Description |
When powering on the robot arm, prior to releasing the brakes, the robot type stored in the arm is validated against the robot configuration, and the arm will be prevented from releasing the brakes if the types do not match. If there is a mismatch between the stored and configured type, it will result in the following error when attempting to brake release:
C364A0: Robot validation : Robot type mismatch between configuration and arm C364A1: Robot validation : Robot type disagreement in the joints.
The error indicates that the control box is configured for a different robot type than the attached arm. If the SD-card has been moved between different control boxes, or the control box used for the robot arm has been changed, this can be the cause for the configuration mismatch. Correct the issue by changing back to the original SD-card or control box. If these are not available, a clean SD-card image downloaded from the UR Support Site can be flashed to the SD card, and the correct configuration will be used after entering the robot serial number on the serial number screen.
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C364A0 Robot type mismatch between configuration and arm
The robot type specified in the configuration does not match the type stored in the robot arm
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Ensure that the robot arm match the control box configuration, (C) Update software, (D) Consult the Universal Robots service manual, (E) Contact your local Universal Robots service provider for assistance
C364A1 Robot type disagreement in the joints
The robot type stored in the joints do not match. This can happen if a joint has been replaced with one from a different robot type
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Consult service manual and reupload the robot type to all joints, (C) Update software, (D) Contact your local Universal Robots service provider for assistance
C364A2 The robot type stored in the joints is {unsigned}
C364A3 The robot type in the configuration is {unsigned}