UR Connect

Monitor and support your cobot in real time, from anywhere.

Unlock the full potential of your cobot fleet

By integrating your robots with our comprehensive connectivity platform, you’ll benefit from enhanced productivity, minimized downtime, and efficient fleet management – all from the convenience of your office, wherever that might be.

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Achieve More Throughput

With UR Connect, you can easily set, manage, and reach key performance indicators (KPIs). Stay on top of your targets by monitoring the current status of all your machines at a glance. Ensure every cobot in your fleet is performing at its best.

Optimize Your Production
Gain real-time insights into your cobot operations. Track and compare your performance with past data, understand cycle times and stoppages, and fine-tune processes to boost your throughput.

Minimize Downtime

Keep your production running smoothly with fast recovery from any stoppages. UR Connect allows you to respond instantly to issues by providing secure remote access to your cobots from anywhere – whether you're in another city or even another country. You can troubleshoot emergencies or deploy updates without having to be physically present.

Efficient Fleet Management
Manage your entire fleet of cobots effortlessly from a central dashboard. Track and roll back changes with automatic backup and revision management. Perform remote updates and adjustments from your browser to minimize machine interruptions and maximize uptime

Tailored to your needs

Get UR Connect as a stand-alone product or as part of your UR Care package.

Included in UR Connect

Secure, encrypted connection to UR Cloud - through factory LAN or optional 4G secure router.

Automatic backup of programs and robot data - with faster error investigation through on-demand support agent access.

Revision management and change rollback - to easily manage program changes and recover previous versions.

Centralized software update manager - to stay updated and secure with less downtime and effort.

Instant event notifications on your preferred device - to respond quickly to stoppages and deviations.

Grant secure remote access for your support agent - to allow immediate troublehooting and remotely resolve issues.

Extensible cloud API access - allowing you to integrate seamlessly with your BI or MES systems.

Monitor and track productivity and efficiency - allowing you take informed decisions on when and how to improve your work cell.

Connect without friction - using any internet connection or our optional connectivity kit for additional cyber security measures.

Connectivity Kit

The connectivity kit enables seamless connection from the robot to your local network, or the UR Cloud with enhanced cyber security and ease of setup. Connectivity kit is NOT required to run UR Connect.

The Kit includes:

Industrial 4-Port 4G/WiFi/WAN router with built-in cybersecurity features

Global IoT 4G SIM Card (incl. subscription with active UR Connect pan)

Cable Gland

Get UR Connect

Requirements

To activate UR Connect, ensure you have an active UR Care Service Plan, as UR Connect is only available through these plans.

An active myUR user is required.

PolyScope 5.17 or higher must be installed.

If you use Polyscope 5.17.x, you need to have the UR Connect URCap installed (PS 5.18 has it built-in).

An active "outbound only internet connection" with port 443 open is required on the cobot.

Start today

UR Connect features can be accessed through our myUR Portal.

Login to myUR or create your account now to get started.

Still have questions? Want to learn more?

If you'd like more information on UR Connect, send us a message at connected@universal-robots.com or fill out the contact form.

Our team is ready to help you with everything you need to get started!