Fast, expert assistance to swiftly resolve issues, right at your location
On-site support
Fast, expert repairs for swift recovery
When unexpected issues arise with your cobots, software, control box, or teach pendant, our On-site Support service ensures a swift recovery to get you back up and running. Whether it’s a hardware issue, software challenge, or configuration adjustment, our skilled technicians will come to your facility to diagnose and resolve the problem efficiently.
The service includes
Repairs and troubleshooting for cobots and system components
Expert diagnostics to quickly identify and resolve issues
Hardware and software support for the control box, teach pendant, and more
Let's talk
Do not hesitate to contact us if you want to learn more about our on-site support or our services in general.
If you need technical support or assistance, please reach out to us on or call our 24/7 Tech Support.
Local Office
- Universal Robots USA, Inc
- 27175 Haggerty Road, Suite 160
- 48377 Novi, MI
Contact us: +1 844-462-6268
UR Hotline: + 1-844-GO-COBOT