When you purchase a cobot from Universal Robots, you gain access to much more than just the product itself.
Along with our standard warranty, you'll receive access to Teradyne Robotics Customer Portal customer portal. Our 24/7 Tech Support will assist with any technical issues. We strongly recommend that you sign up for our Core Training courses at UR Academy, to get the most out of your cobot.
Visit our Technical Resource pages that are all packed with manuals, blogs, and videos. You can also engage in our Tech communities Forum and Discord channel.
Our 24/7 Tech Support provides around-the-clock assistance, ensuring that help is always available when you need it. We are committed to keeping your cobot running, no matter the time of day.
Access free e-learning and instructor-led courses designed to help you get the most out of your cobot. We recommend all new customers sign up for our Core Training to ensure smooth operation and maximize efficiency.
Are you looking for official support articles & videos, product documentation, and downloads you can find it here
We always recommend pairing every cobot purchase with a UR Care Service Plan. Gain peace of mind with enhanced support, proactive maintenance, and expert guidance to keep your cobot performing at its best. Learn more about UR Care.
Are you looking for technical support, preventive services to keep your cobots running smoothly, refurbishment or training?
Do not hesitate to contact us if you want to learn more about our preventive maintenance or our services in general.
If you need technical support or assistance, please reach out to us or call our 24/7 Tech Support.
