Included with a cobot

When you purchase a cobot from Universal Robots, you gain access to much more than just the product itself.

Support for your cobot

Along with our standard warranty, you'll receive access to Teradyne Robotics Customer Portal customer portal. Our 24/7 Tech Support will assist with any technical issues. We strongly recommend that you sign up for our Core Training courses at UR Academy, to get the most out of your cobot.

Visit our Technical Resource pages that are all packed with manuals, blogs, and videos. You can also engage in our Tech communities Forum and Discord channel.

Explore what you get when buying a cobot

24/7 Tech Support

Our 24/7 Tech Support provides around-the-clock assistance, ensuring that help is always available when you need it. We are committed to keeping your cobot running, no matter the time of day.

UR Academy

Access free e-learning and instructor-led courses designed to help you get the most out of your cobot. We recommend all new customers sign up for our Core Training to ensure smooth operation and maximize efficiency.

Technical Resources

Are you looking for official support articles & videos, product documentation, and downloads you can find it here

Maximize your cobot’s success with a Service Plan

We always recommend pairing every cobot purchase with a UR Care Service Plan. Gain peace of mind with enhanced support, proactive maintenance, and expert guidance to keep your cobot performing at its best. Learn more about UR Care.

Learn more