Refurbishment

Extend the life of your cobot

Make your production more sustainable

Quality is our priority and we are dedicated to helping you maximize the potential of your cobots.

UR Refurbishment service is your gateway to upgrading your pre-owned cobots with the latest firmware and hardware enhancements. This ensures extended longevity and optimal performance for your cobots.

With UR Refurbishment service, you'll receive:

Hardware and firmware updates to the latest revisions, guaranteeing cutting-edge technology in robot manufacturing.

PolyScope and firmware updates across all cobot components for access to the newest features, bug fixes, performance enhancements, and safety upgrades.

Thorough troubleshooting, repair, or replacement, and testing of all parts, including electronic components, controller box, Teach Pendant, brake system, encoder modules, and tool mounting bracket.

Replacement of filters, seals, and lids, along with a thorough cleaning for a like-new appearance.

Rigorous production testing and recalibration.

Secure packaging for safe shipment.

12 months warranty

You will receive a comprehensive 12-month warranty* after a successful refurbishment of your cobot, providing you with peace of mind.

Please note that motor or gear repairs or complete joint replacements are not covered by UR Refurbishment Service. It can of course be added at a discounted rate.

*Extended warranty requires replacement of all recommended joints or gears.

Let's talk about your way to refurbishment...

Your Cobot's uptime is our top priority

Our commitment to excellence ensures maximum uptime through 24/7 support, remote connectivity, and onsite Field Service for prompt break/fix repairs.

On Demand Service

Swift recovery and uninterrupted productivity with immediate access to remote or onsite support for prompt break/fix repairs, whenever you need it.

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Planned Service

Prolong the lifespan of your cobot and minimize downtime and service calls with scheduled maintenance customized to match your production needs

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24/7 Call Center Service

Our team of skilled experts is available 24/7, 365 days a year, offering support from your first contact until your machine is up and running.

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Technical Resources

Your direct access to useful files including manuals, support articles, drawings, robot software update, documentation, downloads, how-to guides and more

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Let's talk...

Do not hesitate to contact us if you want to learn more about UR Care Services. Fill out this contact form, and we will get back to you.