Update Procedure

Prerequisites

This procedure requires a USB storage device that is detectable by Windows and is FAT32 formatted.

 

If the storage device is not FAT32 formatted, perform the following procedures:

  • You might need admin privileges to perform the procedure.

  • Back up any important data on the USB storage device before formatting. The process will erase all existing information.

  1. Connect the USB to your computer.

  2. Open File Explorer.

  3. Right-click on the USB drive and select Format.

  4. In the format window, select Restore device defaults.

  5. In the Volume label, specify the robot's product line as shown in the following table.

    e-Series and UR Series Generation 3
    Standard G3
    UR20 CB3

  6. Select Start to begin formatting.

  7. Confirm any warning messages.
PolyScope 5
  1. On your robot, go to About and check your current software version.

  1. Download to your computer the software versions needed to be installed, you can download from Universal Robot’s website (www.universal-robots.com/support).
    • If your SW is below 5.5 (E.g.: 5.3), you will need to incrementally update until you reach 5.5 (E.g.: 5.3 to 5.4, then 5.4 to 5.5), after updating to software 5.5 you can download the most up to date software and go straight from 5.5 to this last update (E.g.: 5.5 to 5.8).
    • If your SW is equal or above 5.5, just download the most updated software version file and install it straight from your current software version (E.g: 5.5 to 5.8).
  2. Download the software version(s) needed to update your software and save file(s) in the root of a USB stick on your computer.
  3. Insert the USB stick into the USB slot in the Control Box.
  1. On teach pendant screen, press the right top corner icon  to access the settings menu.

  1. Press Settings to access the settings menu.
 
  1. On the left side menu, select System.

  1. Press Update, then Search to locate software update on USB stick.


  1. Select the desired software update and press Update.

  1. Press Install Software to update the software.
 
  1. The robot will power off and power on again. Once the update is complete, the Control Box automatically reboots. Do not power off or unplug the robot from the outlet during startup.
  2. Wait until the reboot is complete. Firmware for the control Box and Tech Pendant is updated.
  3. When complete, go to the Initialize screen and press ON, if available joint firmware is going to update.

  1. Remove the USB stick.
  2. Repeat steps 4 to 14, if your installed software is earlier than 5.5.

From software version 5.5 beyond, the most updated version available in UR’s website can be installed direct, no need to incrementally install updates.

More info is displayed on release notes on support site. Read it for new features releases and improvements.
PolyScope X

Update the software as follows:

  1. Tap the hamburger menu in the main navigation.

  2. Go to Update in the general settings.

  3. Insert the USB drive with the software update.

  4. Tap the Check for update button.