Contents
This Data Notice for Teradyne Robotics Products (“Data Notice”) is a part of the agreement (“Agreement”) between Teradyne Robotics A/S and its subsidiaries (collectively, “Vendor”) and the Customer (“Customer”). It applies whenever the Customer uses Vendor’s products and services within the scope of Regulation (EU) 2854/2023 (“Data Act”).
As required by the Data Act, this Data Notice must be provided to the Customer before entering into any Agreement with the Vendor. It contains the pre-contractual information mandated under the Data Act, which applies unless otherwise specified in the Agreement or relevant data descriptions.
All the capitalized terms shall have the same meaning as defined in the Data Act.
Where no specific data descriptions are available, raw and Readily Available Data produced on the Vendor’s products includes telemetry, event logs, and maintenance data, which is stored on the products
Vendor may use Readily Available Data for the following purposes:
Information specific to the products and services, such as the type, estimated volume, collection frequency, storage details, and data holder’s identification, can be found in the data descriptions included herein or in other applicable Vendor policies. These provisions apply unless otherwise agreed in the Agreement.
Customer can access Readily Available Data and associated metadata directly from the products. Instructions for accessing and retrieving data are available through the Vendor’s Tech Support channels upon request.
Specific methods for accessing data from Connected Products or Related Services are provided where indicated in the applicable operating instructions, data descriptions, the Agreement, or related documentation.
Data from Connected Products or Related Services is generated when the Customer uses Connected Products or Related Services provided by Vendor.
Data from Connected Products and Related Services, collected by Vendor shall be processed and stored for as long as required by the purposes necessary to:
Unless otherwise stated in the applicable data description, Readily Available Data does not include any trade secrets.
For any processing of personal data, Vendor’s Privacy Policy applies and takes priority over this Data Notice.
If Readily Available Data you request Vendor to make available to a third party contains personal data where Customer personnel are not the data subject, Customer must specify the legal basis for processing such personal data. The Customer is solely responsible and ensure that the processing of such personal data complies with the GDPR and other applicable data protection laws.
Customers may request that data be shared with third parties, subject to separate agreements and compliance with data protection laws. By contacting Vendor’s Tech Support, the Customer may request Vendor to make Readily Available Data and associated metadata available to a designated third party. In such a case, Vendor reserves the right to require a separate agreement with the third party. The Customer may also request Vendor to stop sharing Readily Available Data with a third party by submitting a request through Vendor’s Tech Support.
Teradyne Robotics A/S (2)
Universal Robots’ contact page: https://www.universal-robots.com/contact-us/get-started/#anchor-form
MiR’s contact page: https://mobile-industrial-robots.com/contacts
Customers have the right to access, retrieve, and export all data generated by their robot.
Customers may file complaints with the competent authority in accordance with the Data Act.
For further details or to exercise your data rights, please contact Vendor’s Technical Support.
Information about the term and termination may be found in your Agreement with Vendor. Vendor reserves the right to amend this Data Notice. Any changes will be communicated through the Vendor’s official channels or directly to the Customer.
Data Description - PolyScope 5 and PolyScope X
Data is generated continuously during robot operation and can be exported on-demand by the Customer. Data is provided in structured, machine-readable formats (ZIP, CSV, TXT) and includes all relevant metadata. Data is retained as long as necessary for service provision or statutory compliance.
How to Access and Export Data
Support File Export (USB Method):
Log Viewer (PC Method):
Detailed, step-by-step instructions are available at:
Data Category | Description | Examples/Formats |
|---|---|---|
Operational Data | Robot positions, velocities, currents, program execution, I/O states. | .csv, .txt, .zip |
Diagnostic Data | Log files, error codes, flight reports, system health metrics, calibration/configuration files. | .zip (support file), .txt, .bak |
User Data | User programs, scripts, installation files, variable states. | .script, .urp, .installation (PolyScope 5) .urpx (PolyScope X) |
Personal Data | User credentials, access logs (if applicable). | As per Privacy Policy |
(1) For the purpose of this Data Notice, Teradyne Robotics Products shall also include Universal Robots (“Universal Robots”) and Mobile Industrial Robots (“MiR”) Products.
(2) For the purpose of this Data Notice, Teradyne Robotics A/S includes Mobile Industrial Robots A/S (“MiR”) and Universal Robots A/S (“Universal Robots”), both companies incorporated in Denmark, whose registered address is Energivej 51, 5260 Odense S, Denmark under company number 29138060, and their affiliates.
Data Notice for Teradyne Robotics Products, (Version 1.0, December 2025)
