Customer Support

Universal Robots is dedicated to providing the support you need to keep your operations running smoothly. From around-the-clock assistance to comprehensive resources, we’re here to ensure your cobots perform at their best.

UR Care Services

Maximize uptime and control with UR Care Services—priority support, preventive maintenance, and tailored solutions for your cobots.

24/7 Tech Support

Our Tech Support operates 24/7, so you’ll always have access to expert help whenever you need it. We’re committed to keeping your cobots running efficiently, no matter the time of day.

Online manuals

Access detailed manuals to keep your cobots operating at peak performance. Online manuals contains the compliance documentation for the robots, service handbooks, documentation for kits and the script directory and more.

Resources & Downloads

Explore official support articles & videos, product documentation, and downloads to optimize your cobot's performance and maintenance. Find everything here

Local Office

Universal Robots USA, Inc
27175 Haggerty Road, Suite 160
48377 Novi, MI

UR Hotline: + 1-844-GO-COBOT

sales@universal-robots.com

Products & Solutions

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General Terms of Delivery