Checking for Failing Networks

Description

Use the information below to identify possible reasons for network failure.

To diagnose network failures

 

Must pass

Check or test

Prerequisites Installation

yes

Checks if the URCap is installed with all the software dependencies needed to connect.

TCP/IP Communication

yes

Test Socket Connection to ur-fleet-prod-hub.azure-devices.net via port 443.

IoT Hub Accessible

yes

Test DNS lookup for ur-fleet-prod-hub.azure-devices.net

Application Service Accessible

yes

Test DNS lookup for my-ur-fleet-prod-api.azurewebsites.net

Azure Blob Accessible

yes

Test DNS lookup for fleetblobprod.blob.core.windows.net