C343 Joint Configuration

C343A0 Critical error

A critical error occured in the joint configuration module

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A1 Failed to access the joint general datasheet, as the datasheet has not been loaded

The joint type may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A2 Failed to access the joint gear datasheet, as the datasheet has not been loaded

The gear type in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A3 Failed to access the joint motor datasheet, as the datasheet has not been loaded

The motor type in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A4 Failed to access the joint PCBA datasheet, as the datasheet has not been loaded

The PCBA in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A5 Failed to load the joint general datasheet

The joint type may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A6 Failed to load the joint gear datasheet

The gear type in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A7 Failed to load the joint motor datasheet

The motor type in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A8 Failed to load the joint PCBA datasheet

The PCBA in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A24 Unsupported joint type

The joint type in this joint is not supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A25 Unsupported motor type

The motor type in this joint is not supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A33 The joint have the gear type {unsigned} installed, which is not allowed

The gear installed in the joint is not an allowed type

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact your local Universal Robots service provider for assistance

C343A34 The joint have the motor type {unsigned} installed, which is not allowed

The motor installed in the joint is not an allowed type

Try the following actions to see which resolves the issue: (A) Update software, (B) Contact your local Universal Robots service provider for assistance

C343A41 The motor type could not be read from the hardware configuration

Required motor hardware information could not be retrieved from the hardware configuration manager.

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A42 Failed to access the joint type, as the joint type is still undetermined

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A43 The gear type could not be read from the hardware configuration

Required gear hardware information could not be retrieved from the hardware configuration manager.

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A46 Failed to determine original joint type due to invalid PCB type {unsigned}

The joint failed to determine the joint type it originally identified during calibration (selftest) due to an invalid PCB type. This may result in incorrect calibration being applied.

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A47 Failed to determine original joint type due to missing motor type information

The joint failed to determine the joint type it originally identified during calibration (selftest) due to missing motor type information. This may result in incorrect calibration being applied.

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A48 Failed to determine joint type

The hardware in this joint may not be supported by the current firmware, possibly due to a firmware downgrade

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C343A50 The loaded firmware is too old to work with the calibration data stored in the joint

Update to a newer software release

C343A51 The loaded firmware is too old to fully utilize the calibration data stored in the joint

The joint works normally, but its calibration has improvements this firmware does not utilize.

Update to a newer software release to get full joint performance