Support Your Applications Anywhere

The New Remote Support Tools from Universal Robots create that elusive win-win. Shorten their time-to-solution and reduce your time on the road and travel expenses. And that's just the beginning.

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Do you feel that support cases consume too much of your time?

You spend a lot of time traveling and supporting on-site.

You often try to instruct your customers remotely without success.

You lack remote visibility of your application.

Managing your applications remotely requires a lot of manual work

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Win back your valuable time

We are dedicated to providing the right tool for you and helping you spend your time where it matters.

myAPIs

The platform and APIs you need to successfully develop, build, or integrate your application's data.

Remote Support Tools

The tools you need to successfully support your deployments remotely, such as Remote Polyscope Control, Program Backups, and more.

Service Offerings

Get peace of mind by using one of our service offerings to maximize the lifetime of your cobots.

With the UR Cloud Platform and its API we get all the information we need to provide better support, while also providing additional value for the customer through dashboards and reports. We’re a huge step closer creating a hassle free user journey from buying the robot to installation to operation. It’s been incredibly quick and easy to install and use the URCap and cloud service.

Bent Martin Dyrdal, Head of Development, Rocketfarm

Here's how it works

1. Choose your product

Are you looking for a platform in which you can design your solution, or would you prefer to have a complete solution provided by UR? No matter your needs, we are here to help.

2. Connect and Engage

Connect and engage with the workcell with only a few prerequisites. Before you know it, you have the remote visibility you need to provide rapid support.

3. Reduce Support Time Now

Needless on-site visits and tedious manual work are now history. Start spending your time where it matters to you!

Ready to get started, or simply have a question?

Let's chat! Fill out the form and Mark Povlsen, R&D Software Manager from UR HQ, will get back to you within a business day.