Help

Description

You can access the online help description for PolyScope, the robot arm, control box and other documents that might be helpful. You can access the help via a QR code, or type the following URL in a browser: https://myur.universal-robots.com/manuals.

 

You can find documentation about the following:

  • Robot Arm

  • Control Box

  • PolyScope

  • Other (Service Script and Error Codes)
To find the QR code and URL

  1. In the top right corner of PolyScope, tap the Hamburger dropdown menu.

  2. In the dropdown menu, select Help.

  3. Now you can scan the QR code to access help.universal-robots.com.

When you scan the QR code the following information will be sent with the QR code, and can be used in customer analytics at Universal Robots:

  • PolyScope software version installed

  • Robot type and size

  • Language in Polyscope

  • Serial number of the robot arm