Using the Log Tab

Description

The Log tab displays information about the robot arm and Control Box.

 

 

Readings and Joint Load

The Readings pane displays Control Box information. The Joint Load pane displays information for each robot arm joint.

Each joint displays:

  • Temperature

  • Load

  • Status

  • Voltage

Date Log

The first column displays log entries, categorized by the severity. The second column shows a paperclip if there is an Error Report associated with the log entry. The next two columns display the messages’ time of arrival and the source of the message. The last column shows a short description of the message itself.

Some log messages are designed to provide more information that is displayed on the right side, after selecting the log entry.

 

Message Severity

You can filter messages by selecting the toggle buttons that correspond to the severity of the log entry or by whether an attachment is present. The following table describes message severity.

Provides general information, such as status of a program, changes of the controller and controller version.
Issues that may have occurred but the system was able to recover.

A violation occurs if the safety limit is exceeded. This causes the robot to perform a safety rated stop.

A fault occurs if there is an unrecoverable error in the system. This causes the robot to perform a safety rated stop.

When you select a log entry, additional information appears on the right side of the screen. Selecting the attachments filter either displays entry attachments exclusively or, displays all entries.

 

Saving Error Reports

A detailed status report is available when a paper clip icon appears on the log line.

The oldest report is deleted when a new one is generated. Only the five most recent reports are stored.
  1. Select a log line and tap the Save Report button to save the report to a USB drive.

    You can save the report while a program is running.

You can track and export the following list of errors:

The exported report contains: a user program, a history log, an installation and a list of running services.

 

Technical Support File

The report file contains information that is helpful to diagnose and reproduce issues. The file contains records of previous robot failures, as well as current robot configurations, programs and installations. The report file can be saved to external USB drive. On the Log screen, tap Support file and follow the on-screen instructions to access the function.

The export process can take up to 10 minutes depending on USB drive speed and the size of files collected from robot file system. The report is saved as a regular zip file, that is not password protected, and can be edited before sending to technical support.