C338 PROFIsafe

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C338A0 Critical error

A critical error occured in the PROFIsafe logic

Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C338A6 A PROFIsafe message was received, but there is no valid configuration

A PROFIsafe message was received before a valid safety configuration

Try the following actions to see which resolves the issue: (A) Verify the PROFIsafe Host settings and review the robot safety configuration, see PROFIsafe (B) Do not start a PROFIsafe host before the robot is ready (C) Conduct a complete rebooting sequence (D) Contact your local Universal Robots service provider for assistance

C338A7 A PROFIsafe message was received and PROFIsafe was disabled.

A PROFIsafe message was received while PROFIsafe is disabled in the safety configuration

Try the following actions to see which resolves the issue: (A) Verify the PROFIsafe Host settings and review the robot safety configuration, see PROFIsafe (B) Do not start a PROFIsafe host before the robot is ready (C) Conduct a complete rebooting sequence (D) Contact your local Universal Robots service provider for assistance

C338A8 The robot rejected the PROFIsafe F-Parameter set

A PROFIsafe F-Parameterset was received from the PLC but was not accepted

Try the following actions to see which resolves the issue: (A) Check the diagnosis messages from the PLC and set a valid F-Parameter configuration, (B) Conduct a complete rebooting sequence (C) Contact your local Universal Robots service provider for assistance

C338A11 An iPar CRC mismatch has been detected

The iPar CRC received from the PLC does not match the Safety checksum

Try the following actions to see which resolves the issue: (A) Check if the iPar CRC set in the PLC matches the Safety checksum, (B) Update software, (C) Contact your local Universal Robots service provider for assistance

C338A12 An error occured during PROFIsafe communication

The CRC over the cyclic telegram does not match the expected value

Try the following actions to see which resolves the issue: (A) Check the connection and cable to the PLC, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance

C338A13 The PROFIsafe watchdog timed out

The PROFIsafe communication timed out because no message has been received in the expected time

Try the following actions to see which resolves the issue: (A) Check the connection and cable to the PLC, (B) Check and adjust the watchdog timeout, (C) Conduct a complete rebooting sequence (D) Contact your local Universal Robots service provider for assistance

C338A14 The PROFInet provider status is bad

The PROFInet provider reports a failure or is not reachable

Try the following actions to see which resolves the issue: (A) Check the connection and cable to the PLC, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance

C338A17 Destination address mismatch

The PROFIsafe destination address received from the PROFIsafe host does not match the destination address in the robot safety configuration

Try the following actions to see which resolves the issue: (A) Make sure that the destination address in the safety configuration matches the destination address configured on the PROFIsafe host, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance

C338A18 Destination address invalid

The PROFIsafe destination address received from the PROFIsafe host is not valid

Try the following actions to see which resolves the issue: (A) Make sure that the destination address configured on the PROFIsafe host is not set to 0 or 0xFFFF, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance

C338A19 Source address mismatch

The PROFIsafe source address received from the PROFIsafe host does not match the source address in the robot safety configuration

Try the following actions to see which resolves the issue: (A) Make sure that the source address in the safety configuration matches the source address configured on the PROFIsafe host, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance

C338A20 Source address invalid

The PROFIsafe source address received from the PROFIsafe host is not valid

Try the following actions to see which resolves the issue: (A) Make sure that the source address configured on the PROFIsafe host is not set to 0 or 0xFFFF, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance

C338A21 Wrong PROFIsafe submodule selected

The PROFIsafe submodule id received from the PROFIsafe host does not match the control operational mode setting in the Polyscope PROFIsafe configuration

Try the following actions to see which resolves the issue: (A) Check the selected submodule in the PROFIsafe host and the control operational mode setting in the Polyscope PROFIsafe configuration, (B) Conduct a complete rebooting sequence, (C) Contact your local Universal Robots service provider for assistance