C265 Joint Encoder
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- How to perform a complete reboot
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C265A0 Joint encoder position invalid. Detailed error: {hex}
A critical error occurred in the Joint Encoder. The reported position is not valid.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Check for ESD noise, (C) Update software, (D) Contact your local Universal Robots service provider for assistance
C265A5 Near operation limits. Status: {hex}
The joint encoder is close to operational limits. Reported positions have reduced precision.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Check for ESD noise, (C) Update software, (D) Contact your local Universal Robots service provider for assistance
C265A6 Not present. Status: {hex}
The Joint Encoder is not responding to commands
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Check for ESD noise, (C) Update software, (D) Contact your local Universal Robots service provider for assistance
C265A41 The read head temperature is outside the allowed range.
The encoder read head is too cold or hot, either the ambient temperature is too high or the robot is overloaded.
Cool down the environment and make sure the robot is operating within the recommended limits.
C265A42 Signal amplitude low.
The distance between the readhead and the ring is too large.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A43 Signal amplitude too high.
The readhead is too close to the ring.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A44 Signal decoding below confidence threshold - position decoding might be inaccurate or fail.
At least one-out-of-two decoding algorithms, from the sensor image, falls below the confidence threshold. The read head might be tilted.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A45 Internal speed data is not valid.
The time delta between last two position requests exceeded the maximum time allowed
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A46 Encoder acceleration too high.
The position data changed unexpectedly. A stray magnetic field is present or metal particles are present between the read head and the ring.
Try the following actions to see which resolves the issue: (A) Remove any sources of magnetic fields external to the robot, and conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A47 Magnetic pattern decoding error
A stray magnetic field is present or metal particles are present between the read head and the ring or radial positioning between the read head and the ring is out of tolerances.
Try the following actions to see which resolves the issue: (A) Remove any sources of magnetic fields external to the robot, and conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A48 Signal lost.
Signal lost. The read head is out of alignment with the ring or the ring is damaged.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A49 Signal amplitude too high. External magnetic field is present
External magnetic field disturbing the jointencoder position reading
Try the following actions to see which resolves the issue: (A) Remove any sources of magnetic fields external to the robot, and conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A50 System error. Malfunction inside the circuitry.
Malfunction inside the circuitry. To reset the System error bit try to cycle the power supply. The power-supply rise time should be shorter than 20 ms.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A51 Power supply voltage out of range.
Internal power supply error
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A52 System error. Inconsistent calibration data is detected.
Inconsistent calibration data is detected. To reset the System error bit try to cycle the power supply. The power-supply rise time should be shorter than 20 ms.
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance
C265A53 Too many warnings in a row.
The joint encoder reporting too many warnings in row
Try the following actions to see which resolves the issue: (A) Conduct a complete rebooting sequence, (B) Update software, (C) Contact your local Universal Robots service provider for assistance